CapCut has become one of the favorite video editing apps among Android and iOS users. It’s an easy-to-use interface and an extensive collection of cool and popular templates making it an exciting piece of cake for content creation. However, sometimes you may experience a problem where CapCut templates not working on your device. 

This can be very annoying, especially when you need ideas or a starting point when editing. No worries, let’s take a look at why the CapCut templates aren’t showing on your device and what you can do about it!

This blog will explore the common reasons behind these problems and provide solutions to get your CapCut templates working smoothly. 

Why are CapCut Templates Not Working?

When you face CapCut templates not working issues, you get frustrated. Especially, when you are making professional videos for social media and glitches come in, then you look for why capcut templates are not working. Here are some of the reasons why CapCut does not show templates:

  • Compatibility issues
  • Outdated app version
  • Insufficient storage space
  • Corrupted app data
  • Internet connectivity issues
  • Server-side issues
  • Device performance issues
  • Regional restrictions
  • Account-related issues
  • Permissions not granted

How Do You Get Templates In CapCut?

CapCut, a popular Chinese video editing app is designed by TikTok’s company, Bytedance. In some countries like Russia, Indonesia, and some regions of India, where TiKTok is banned, CapCut also does not work. To enjoy the CapCut templates’ features, users have to activate a VPN to run the app. 

Within CapCut, there is a template section. When you click this tab, you’ll find a hub of trending templates of different categories and themes. You can also directly search for the specific template in the search bar. 

Apart from this, you can find CapCut templates at the FYP (For You Page) of TikTok. A sticker of “Try this Template” will pop up in the video that will be created using the CapCut template.

Simply click on the CapCut – Try This Template sticker to launch the CapCut app. Then, choose the videos or photos, adjust your clips, or make any other changes, and post your video. 

It’s a must-have tool for folks who are looking for a free video editing app to create stuff like YouTube shorts, Instagram reels, or TikTok videos.

Why are CapCut Templates Not Working on IOS

How to Fix CapCut Template Not Showing?

If you’re encountering issues with CapCut not working the template, you’re not the one. Many CapCut users often face the issue of crashing, lagging, and not opening the template problem within CapCut. 

Whether you’re experiencing lagging, crashing, freezing, not showing templates, not saving videos, or not opening videos with CapCut, I’ve got you covered. Here is what’s the reason for these problems and how you can fix them:

Reason 1: Compatibility Issues

CapCut may not be compatible with older versions of Android or iOS. For Android 5.0 and above, iOS 11.0 and above, and Windows 10 64-bit are required to support CapCut. Otherwise, it might lead to functionality issues, including problems with not showing templates.


  • Check Device Compatibility: Check out your Android and iOS devices to meet the minimum system requirements for CapCut. If possible, use the app on a newer device to see if the issue still exists or fix. 
  • Update Your OS: Ensure that your device’s operating system is up-to-date. For Android, go to Settings > System > System update. For iOS, go to Settings > General > Software Update.

Reason 2: Outdated App version

This is the most common reason. New features and bug fixes are rolled out in-app updates. An outdated CapCut app might not have the latest templates or might have bugs that prevent it from displaying correctly.  

Like any Android or iOS app, Bytedance updates CapCut to enhance its performance and introduce new functionalities. Each update is optimized for newer operating systems and uses an outdated OS. 


  • Update the CapCut App: First of all, check if you have installed the updated version of the CapCut app on your device. Open the Google Play Store or Apple App Store on your device, look for CapCut, and update it if there is a newer version.
  • Update TikTok App: If the CapCut template is not visible on TikTok, then the best thing to do is to update the TikTok app to the latest version and then open TikTok again. If you still don’t see any available CapCut templates, it’s probably because the videos you’re watching don’t use a CapCut template.

Reason 3: Insufficient Storage Space

Lack of storage space on your device prevents CapCut from downloading and applying templates properly. Video editing apps require significant storage for media files and processing data. A minimum of 2 GB free up storage space is a must for CapCut’s installation. But 4 GB RAM  will improve your editing experience. 


  • Free Up Space: Delete unnecessary files, apps, or media files to free up storage. On Android, go to Settings > Storage, and on iOS, go to Settings > General > iPhone Storage to see what’s taking up space.
  • Use an External Storage Option: If your device supports it, use an SD card (for Android) or external storage solutions to offload large files.
Why are CapCut Templates Not Working on Android and iOS

Reason 4: Corrupted App Data

Another possible reason for not showing CapCut templates is corrupted files. Like any software, CapCut can have bugs that affect its functionality, including the ability to use templates. Sometimes the data stored by the app becomes corrupted leading to various issues of not showing templates properly. 


  • Clear App Cache (Android): Go to Settings > Apps > CapCut > Storage > Clear Cache to remove temporary files that might be causing problems.

Reason 5: Internet Connectivity Issues

The fifth most common reason for CapCut not working properly is poor internet connection. CapCut templates need to be downloaded from the internet. Poor or unstable internet connections disrupt this process, causing templates to fail. 


  • Check Your Connection: Ensure you have a stable internet connection. Use Wi-Fi instead of mobile data, as it is more reliable. If you’re having trouble with Wi-Fi, try using mobile data. 
  • Restart Your Router: Sometimes, simply restarting your router resolves connectivity issues.

Reason 6: Server Side Issues

CapCut relies on its servers to provide templates and other editing features. While less common, there’s a slight chance that CapCut’s servers might be experiencing temporary issues that could prevent templates from loading correctly. If the servers are down due to high traffic, templates might not load.


  • Check CapCut’s Social Media: Official CapCut social media accounts (Facebook, Twitter, Instagram) or their website might provide updates on server issues.
  • Wait and Try Again: Sometimes, the only solution is to wait for the servers to be fixed. Trying again after some time might resolve the issue.

Reason 7: Device Performance Issues

Older or low-performance devices may struggle to handle the demands of video editing apps like CapCut, leading to issues with templates. When multiple apps run on your device at a time, they will affect the system efficiency (RAM and processing power) causing lagging of CapCut. 


  • Close Background Apps: Ensure no other apps are running in the background that could be using up resources. A simple restart will free up memory and processing power.
  • App Switcher: You can go to the App Switcher on your iOS or Android device. If you’re using CapCut on a computer, simply press “Win+X,” select Task Manager, the application, and End Task.

Reason 8: Regional Restrictions

Certain templates might be restricted based on your region due to licensing or other reasons. If you’re in a region where a particular template isn’t available, it won’t show up in your app. 


  • Use a VPN: A Virtual Private Network (VPN) can change your apparent location, allowing access to region-restricted templates.
  • Check for Regional Availability: Look for information on whether specific templates are available in your region.

Problems with your CapCut account, such as not being logged in properly or account-specific issues affect template functionality. If you violate CapCut’s terms and conditions, your account will be deleted or suspended. 


  • Log Out and Log Back In: Sometimes simply logging out of your CapCut account and back in will solve account-related problems.
  • Check Account Status: Make sure your account is in good standing and not subject to any restrictions.
How to Fix CapCut Template Not Showing

Reason 10: Permissions Not Granted

CapCut needs certain permissions to function correctly, such as access to storage, camera, and microphone. If these permissions are not granted, templates might not work.


  • Grant Permissions: Go to your device’s settings, find CapCut in the list of apps, and ensure all necessary permissions are enabled. On Android, this can be done via Settings > Apps > CapCut > Permissions. On iOS, go to Settings > CapCut and switch on the permissions.


CapCut templates not working on Android and iOS devices can be frustrating, but understanding the possible reasons and solutions helps you troubleshoot effectively. From compatibility issues to internet connectivity problems, each factor is addressed with the right approach. 

By following the solutions outlined above, you can get back to creating stunning videos with CapCut templates in no time. Hope these solutions will be golden nuggets for you so you can quickly make videos with CapCut templates.